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What do you need help with?
Query on invoice or statement
Query on debit order
Incorrect data amount loaded
I have paid, but data is not loaded
I need a balance check
I am out of data
Slow speed
No connection
Lost SIM
SIM card does not pick up on Wi-Fi router
SIM locked device
Change APN settings
Need assistance unblocking ports
SMTP settings need to be changed
Change Wi-Fi password
General Query
SIM not received yet
SIM received but there is no data
SIM received but no internet connection
I need to Top-Up
I paid for a Top-Up, but data has not been loaded
Request an upgrade
Request a downgrade
